A comprehensive alternative to having your own IT department, our Support-IT package provides unlimited remote support, onsite engineer time with 24x7 monitoring and on demand consultancy as needed.
Support-IT onsite support package
With unlimited onsite engineering time, Support-IT is our most popular package, offering all sizes of businesses a complete and comprehensive outsourced support solution, so we become your trusted IT support team.
In addition to all the benefits of our 24/7 remote monitoring package (Monitor-IT) and unlimited remote support from our in-house Service Desk (Remote-IT), this package includes unlimited onsite engineering time.
Your expert ICT team
With no hidden costs our Support-IT package offers unparalleled value for money and complete transparency allowing you to easily budget for your monthly IT support spend. There is no need to pay for block hours in advance or worry about using onsite engineer time by a certain date – resources are available when you need them.
Combined with our expertise and advice, this is the perfect alternative to having your own IT team, without all the cost and HR management.
Key features at a glance
Features provided in our 24×7 monitoring and remote support packages are included as standard.
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Key package benefits
Our Remote-IT support package includes all the features and benefits of our Monitor-IT package. Benefits include:
Unlimited onsite support included at no extra cost
Efficient financial management
Lowest possible disruption to your business
No limits on your support
Complete technical expertise is yours
Early warnings outside business hours
Simple and Secure ICT management
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